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How can we help?

Quick answers about your website, your account and Oxira's services. Can't find what you need? We're one email away.

Getting started

How do I build my site with Oxira Studio?
  • Open Oxira Studio at /website-builder/.
  • Describe your business, or pick one of 81 designs across 27 business categories.
  • Edit the text, colors and images, then preview your site.
  • When you're happy with it, choose a package and pay.
What packages are available?
  • There are three one-time packages: 1,499 SAR, 2,499 SAR (domain included) and 4,999 SAR.
  • Prices are shown before 15% VAT.
What happens after I pay?
  • Your site is published at yourname.oxira.sa.
  • You receive a welcome email with your site link and access to your account.
Can my site be in Arabic or other languages?

Yes. Sites support Arabic as well as other languages.

My account

How do I sign in to my account?
  • Go to /account/ and enter your email.
  • We'll email you a sign-in link — there's no password to remember.
  • The link stays valid for 30 days.
What can I do in my account?
  • See your site and your subscriptions, and add or cancel add-ons.
  • Edit settings such as your Google review link and booking hours, and edit your menu.
  • View bookings, reviews and tickets, and check in tickets using your camera.
What happens when I cancel an add-on?
  • The add-on keeps working until the end of the month you've already paid for.
  • You can resume it any time before then.

Add-ons

Online booking (99 SAR/month)
  • Customers choose a service, date and time right on your site.
  • You get an email for every booking.
  • Set your working hours and time slots from your account.
  • Customers receive email reminders before their appointment.
Digital menu (49 SAR/month)
  • Organize your menu into categories, items and prices, and edit it anytime.
  • Download a QR code or print a table card for your customers.
Customer reviews (79 SAR/month)
  • You get a review page and a QR card to share with customers.
  • Every customer sees the Google review button.
  • Low ratings and comments are also emailed to you.
  • Add your Google review link in your account settings.
AI chat assistant (199 SAR/month)
  • An AI assistant answers visitors using your site's information, in your site's language.
  • When a visitor leaves their contact details, you get an email.
  • Please note that AI can make mistakes.
Social media content (499 SAR/month)
  • On the 1st of every month you get 12 ready-to-post social media posts with captions.
  • They're delivered by email and in your account, for you to review and post.
Event tickets (free to enable, 5% per paid ticket)
  • Run free or paid events from your site.
  • Customers pay by card, mada or Apple Pay through Moyasar.
  • Each attendee receives a QR ticket by email.
  • Check in attendees from your account.

Billing & payments

Do prices include VAT?

No. All prices are in Saudi riyals (SAR) and shown before 15% VAT.

How can I pay?
  • You can pay by card, mada or Apple Pay.
  • Payments are processed by Moyasar. Oxira never stores your card details.
  • A receipt is emailed to you after each payment.
What are the renewal costs?
  • From the second year: hosting is 399 SAR/year and the domain is 99 SAR/year.
  • We email your renewal invoice 14 days before yearly renewals and 5 days before monthly ones, followed by reminders.
What if an invoice isn't paid?
  • If an invoice is still unpaid 7 days after its due date, the site or add-on is paused.
  • Once you pay, it comes back.

Domains

Does my site get a free address?

Yes. Every site gets a free address: yourname.oxira.sa.

When is my domain registered?

If your package includes a domain, we register it for you once your payment is confirmed.

Why does a .sa domain take longer?

.sa domains are registered manually, so they can take longer than other domains.

Can I use a domain I already own?

Yes. Contact us and we'll help you connect it to your site.

Partner program

How do I join the partner program?

Sign up at /partners/ and you'll get your own personal link to share.

How much do I earn?
  • You earn 15% of the value of every website order placed through your link.
  • The order must be placed within 90 days of the click.
How do I track my earnings?

We send you a monthly statement by email.

Still need help?

Our team is happy to help. Email us at info@oxira.sa and we'll get back to you.